OVERVIEW

Own the experience. Change lives. Make a real impact. As a Coach at CaliUnity, you’ll be the bridge between coaching and connection, ensuring every member thrives. If excellence is your standard, we want you on the team.

This is an exclusive opportunity to join one of the most exciting, unique and fast growing fitness communities in Bath, CaliUnity.

CaliUnity specialises in holistic bodyweight training for all ages and abilities, as well as foundational mobility and strength work. This type of work provides a solid base and fitness level in a joyful, sociable and engaging environment. Our proven work in the field has won CaliUnity the Bath Life Award for Fitness in 2024. With over 150 members, we are dedicated to helping people make the most of their time and themselves with exceptional coaching and nurturing staff members, regardless of their previous exercise experience.

ROLE

Are you passionate about transforming lives through fitness? Do you want to work in a place where community comes first, and excellence is a daily pursuit?

As part of the coaching team at CaliUnity, you will play a key role in delivering a WOW experience to our members, ensuring they not only achieve their fitness goals but also feel supported, motivated, and empowered. You will be responsible for the day-to-day interactions with members, from onboarding and leading the 6-Week Challenge, to providing coaching and feedback that will help them succeed long-term.

We're looking for a proactive, driven individual who shares our commitment to excellence and is passionate about making a positive impact. You will have the opportunity to collaborate closely with a dynamic coaching and leadership team, ensuring that the member experience is consistently aligned with our values, including:

• People Before Profit

• Excellence is a Habit

• Be All In

If you’re ready to take ownership of the member experience and help us create real, lasting change, we want to hear from you! Together, we'll continue building a transformative community that grows stronger both in and out of the gym.

RESPONSIBILITIES

• Lead new members through a seamless onboarding process, ensuring they feel connected, supported, and excited from day one.

• Manage and guide participants through the 6-Week Challenge, providing personalised coaching, feedback, and accountability to help them achieve their fitness goals.

• Track and support ongoing progress, adjusting programs as necessary to ensure continued success and keep members engaged.

• Serve as the director of first impressions, consistently delivering a WOW experience and setting the tone for a positive, supportive community.

• Foster strong, positive relationships with members by being their coach, friend, and support system - able to switch hats and adapt to their evolving needs.

• Collaborate with the coaching team to maintain a high standard of programming and member engagement.

• Provide valuable feedback and insights on member experiences to drive continuous improvement across the team and enhance the overall member journey.

• Drive retention, referrals and 5-star reviews.

RESULTS - WHAT SUCCESS LOOKS LIKE

• Over 80% retention rate from the 6-Week Challenge, built on excellent coaching, trust and clear results

• Less than 5% churn through top-tier member engagement

• Consistently positive member feedback, reflecting strong connections

• Life-changing results, transforming members' fitness and wellbeing

REQUIREMENTS & MUST-HAVE

• Strong passion for fitness and a mission-driven approach to transforming lives through fitness.

• Excellent organisational skills and attention to detail with the ability to manage multiple tasks efficiently.

• Previous experience in customer service, with the ability to engage and support clients while providing an exceptional experience.

• Ability to work independently, take ownership of tasks, and thrive in a fast-paced environment.

• Level 2 Fitness Instructor qualification (or equivalent) is essential.

• Previous experience in fitness coaching is highly desirable, with a strong understanding of fitness principles and member needs.

• Passionate and knowledgable about nutrition and building holistic lifestyle habits.

• A desire to learn, grow, and continuously develop both personally and professionally.

• Coachable with a willingness to take on feedback and improve.

Location

• Part-time on-site at CaliUnity Gym in Bath, Somerset. Potential to do some hours remotely.

Hours

• Tuesday 6am-1pm

• Friday 12pm-7pm

• Additional cover shifts when needed

• Potential for extra hours, on-site or remote

Pay & Perks

• Between £14-£16 per hour, depending on experience

• Flexible PTO

• Pension Scheme

• Complimentary Cali Membership

• Access to ongoing, high-quality Continuous Professional Development (CPD) to elevate your coaching skills

• Regular coaching sessions and performance reviews to ensure you're always progressing and improving

• Clear career progression pathways

• Work at Bath's award-winning, highest rated independent gym with a team of A-player individuals

Reports to:

General Manager & Member Manager

CaliUnity Core Values

Our core values are the heart and soul of this incredible company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

• People Before Profit: Community is our core. True success is measured by trust, respect, and support, not profits. When we invest in people, growth is inevitable.

• Excellence is a Habit: Good enough is not good enough - complacency has no place here. We’re relentless in the pursuit of better. If you’re not evolving, you’re falling behind.

• Be All In: We don’t do half-measures. Every session, interaction, and decision - show up, own it, and set the standard. Leadership starts with action, and we expect nothing less.